Oorspronkelijke vacature omschrijving:

Beknopte omschrijving
Eager to continue your career as an order management specialist in Eindhoven? As an order management specialist/ customer service representative you will be focusing on assisting B2B customers in the order management process. Your responsib

Beschrijving

Eager to continue your career as an order management specialist in Eindhoven? As an order management specialist/ customer service representative you will be focusing on assisting B2B customers in the order management process.


Your responsibilities include:

• Managing the order process flow in SAP


• Maintaining business relationships with customers


• Monitoring customer order backlog


• Co-ordinating special shipping arrangements with internal and external parties


• Processing customer complaints


• Analyzing forecast demand against actual orders for all scheduling agreements and provide feedback to customers if needed

Functie-eisen

• Excellent communication skills in English and native Hebrew


• In possession of a valid work permit


• Min. Associates degree, preferably related to Business Administration, Communication or Commerce


• Min. 4 years commercial or administrative experience in an international organization


• Experience in a position related to sales, order management, customer service or after sales is strongly preferred


• Knowledge of SAP is strongly preferred


• Self-starter, pro-active and able to take ownership of your actions


• Excellent problem solving & negotiation skills


• Able to make efficient decisions, meeting customer expectations

Wat wij bieden

• Full time and long term and eventually permanent position


• Salary indication: approximately €2400,- gross/month (negotiable and depending on skills and experience)


• Additional benefits: 8% holiday allowance, 25 holidays/year, pension plan, performance based bonus arrangement, travel compensation and flexible working hours


• Direct contract with our client


• Strong focus on personal development


• Renowned international organisation and a large team of international colleagues